Introduction
This Privacy Policy explains how [LEGAL COMPANY NAME] ("we", "us", or "our") collects, uses, and protects your information when you use the LINER SCOOT mobile application and website (the "Service"). By using the Service, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly and information gathered automatically when you use the Service.
Account Information
When you create an account, we collect your name, email address, phone number, and other details you provide.
Location Information
We collect precise and approximate location data to show nearby scooters, enable unlocking, track rides, and ensure scooters are parked in designated areas.
Ride and Usage Information
We collect ride history, start and end locations, duration, distance, and usage patterns to operate and improve the Service.
Payment Information
Payment is processed through trusted third-party providers. We do not store full card numbers on our servers.
Device Information
We collect device identifiers, model, operating system, app version, and log information to maintain security and improve performance.
Testing Program & Identity Documents
If you apply for the LINER SCOOT testing program ("First 10 Riders"), we collect your full name, university email, phone number, date of birth, feedback, and images of your identity document (front and back). Identity documents are collected solely for participant verification. They are stored securely using private, access-controlled storage and are only accessible to authorized administrators. Identity document images are never displayed publicly, included in emails, or exposed through public URLs. Testing program data is retained for the duration of the program and you may request deletion of your identity documents at any time by contacting us at [SUPPORT EMAIL].
How We Use Information
We use your information to provide the Service, process payments, ensure safety, communicate with you, comply with legal obligations, and improve our offerings.
Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission is completely secure.
Data Retention
We keep your information as long as your account is active or as needed to provide the Service and meet legal obligations.
User Rights
You may access, correct, or delete your information, and withdraw consent for certain processing. Contact us at [SUPPORT EMAIL] to exercise these rights.
Children's Privacy
The Service is not intended for children under the minimum age required by local law. We do not knowingly collect their information.
Third-Party Services
The Service may use third-party tools for maps, payments, and analytics. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes through the app or website.
Contact Us
If you have questions about this Privacy Policy, contact us at [SUPPORT EMAIL] or [ADDRESS].